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Asda

Online address - http://www.asda.co.uk/
Telephone number - 0500 100055
Address - Customer Services, ASDA House, Southbank, Great Wilson Street, Leeds, LS11 5AD

Reviews

Posted on 25 / 09 / 2006

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Do not like the framed design of the site, all modern sites are not framed and I wish Asda would keep up to speed.

Unlike with another unnamed supermarket their online service has a good delivery time and is available 7 days a week. I think they are cheaper than Tesco and whenever they have screwed up my order the until late customer services department has been honest enough to admit it and acknowledge their online service still does have a few problems.

The problem with their delivery service has been they are too eager to deliver, they have arrived early while I am still not at home. Like with all online services they do not always have items they sell in stock, so the availability is poor and they need to replace the item with a similar product. This problem has improved but I have gone out of way to complain on three occasions about the amount of 'out of stock' items.

Personally wait a while longer before using this service if you want a trouble free shop, they still have issues to iron out.

User Rating -
User Name - p. glover


Posted on 06 / 01 / 2006

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I personally think that ASDA are quite good as a supermarket, as their combination of friendly customer service with low prices makes them a reasonable place for a weekly shop. However the only bad point I do have is that on busy occasions the stock is very low with choices limited.

User Rating -
User Name - JoeDy

Rating 1-5

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