Reviews
User rating - 
Posted on 19 / 10 / 2006
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Item - Dabs Wacom Intuos 3 graphic tablet
I read they were a computer retailer, whose service had earned
them a cabinet full of prestigious awards.
Do not use dabs. I received my product with no problem but then
realised that the graphic tablet had already been used and had scratches
on it.
There is NO way to contact Dabs and there is also NO phone number.
I have sent over 20 emails in the last 4 days simply requesting
an exchange but I have not even had 1 single response from them.
You have been warned.
By User - Jason
User rating -
Posted on 19 / 01 / 2006
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DABS refuse to talk to anyone by telephone. I moved house and changed
my address on their website before placing a laptop order in January
2007. The 'next day despatch' didn't go for days, then when it was
shipped I found out they used my old address. I can't contact them
by telephone, their online chat service say its not their department
and also accuse me of not updating the address myself, and the despatch
department haven't responded to any of my 3 emails sent over the
past 2 days. The courier can't change the address without DABS authority,
they dont have a phone number for DABS either, and DABS are simply
not responding. I have spent 6 hours during the past 2 days trying
to resolve this, and have absolutely no idea whether the laptop
has been delivered to the wrong address or not yet - it was due
to be delivered there yesterday - and for all I know it may have
been stolen by now. All DABS need is a TELEPHONE and a better attitude
towards their customers. Any cost saving you make by buying from
them is not worth the pain, because if you order from them you have
to just hope nothing goes wrong - if it does you may end up where
i am - up a creek without a paddle, and no way to make effective
contact with them or get a response out of them. Do you enjoy stress
and have the time to deal with this? I don't.
By User - Mark
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