Canceling an order

You have seven working day after you receive your order to cancel. If the seller did not provide all the adequate information you may have a further three months to cancel. To cancel an order it is best to do it by writing: in the form of a written letter, fax or email. By canceling using the telephone the seller can deny the cancellation order. Once the order has been canceled, the seller must refund your money within 30 days. You can also cancel an order if the goods are faulty, of poor quality, and are not as described. If the goods are faulty and it's taken a long period of time for you to give notice to the seller, then you may only be entitled to be refunded the cost of the repairs.